Telamon and Point2Point Introduce Wireless CRM Solution for Enterprises using Clarify
Integration with TelAlert UMS extends wireless messaging capabilities
San Jose, CA, April 11, 2001 - Telamon, industry leader in automated messaging products and services and Point2Point Solutions, a premier CRM consulting company, today announce a partnership that extends the wireless capabilities for enterprises using TelAlert Urgent Messaging System (UMS) with Clarify eFrontOffice. The development will allow current and future eFrontOffice users to utilize the automated notification, escalation and response capabilities that are part of TelAlert UMS.
"We are very excited about our partnership with Point2Point and the resulting Clarify integration with TelAlert, as it adds to our growing list of CRM solutions," said Susan Trout, Vice President of Marketing for Telamon. "Point2Pointís expertise and knowledge of eFrontOffice makes them an ideal value added reseller and solutions provider."
TelAlert UMS is part of Telamonís Application Mobilization Platform (AMP), designed to offer automated integration between back office systems and wireless devices. TelAlert UMS is the award winning application that extends critical information from enterprise systems management, help desk and field service applications.
"We believe in providing our customers with optimal CRM integration solutions delivered on-time and within budget, said Michael Wolf, a Principal of Point2Point Solutions. With the Telamon partnership, we will have the tools to provide the best-of-breed wireless messaging solutions to our current and future customers."
Clarify eFrontOffice is a CRM solution which ensures that an organization's sales, marketing, and service groups are synchronized for maximized customer service, consolidated customer touch points, and e-mail response management.
About Telamon, Inc., a Vytek Wireless Solutions Company
Telamon, a Vytek Wireless Solutions Company, provides urgent messaging solutions that manage the flow of information for over 1500 enterprises worldwide, including nearly half the Fortune 500. The success of the companyís award-winning TelAlert UMS is based on adherence to industry standards, compatibility with a range of operating systems, and support for virtually all wireless devices, protocols, and wireless carriers.
Vytek is leveraging Telamon and other industry-leading companies to provide wireless end-to-end solutions to industry and government, helping overcome the barriers that inhibit wide-scale deployment of wireless data technology. Telamon and Vytek are available via the Web at www.telamon.com and at www.vytekwireless.com
About Point2Point Solutions
Founded in 1999 and headquartered in San Jose, Point2Point Solutions is a systems integrator specializing in Customer Relationship Management (CRM) systems. Whether the need is a front office, data warehouse or custom business application, Point2Point offers the experience and expertise to enable customers to reach their goals. Point2Point Solutions partners with customers to deliver complete business solutions, meeting the needs of today while providing a foundation for future growth. For further information, please go to www.pt2ptsolutions.com.