Configuration Items

CLOCK_MODE

Sets the clock mode to be used.

All

4.0

0

SERVER_CLOCK

Uses the server time for database operations.

strvalue=LOCAL_CLOCK

LOCAL_CLOCK

Uses offset from server time, based on client/server time difference.

SYNCHRONIZED

Similar to LOCAL_CLOCK but sinchronizes more often.

CLOCK_UPDATE_FREQUENCY

Interval (in seconds) of updating the client/server difference.

All

4.0

0

Any integer value

ivalue=300 (sec.)

CLOCK_DRIFT_TOLERANCE

Amount of client/server time difference (in seconds) before the client is notified.

All

4.0

0

Any integer value

ivalue=300 (sec.)

SERVER_TIME_ZONE

Determines which time zone the Clarify server is located in.

All

4.0

1

0

Any string value

strvalue="PST"

MASTER_TIME_ZONE

Determines which time zone all timestamps are stored in.

All

4.0

1

0

Any string value

strvalue="GMT"

DISPLAY_MSTR_TIME_ZONE

Determines if all time zones will use the master time zone.

All

4.0

0

Local client time is displayed on clients.

ivalue=1

use the master time zone.

1

Master Time Zone is displayed on clients.

date_time entry

Timestamps are date/time entries made in windows, logs, queries, and

All

4.0

512

0

Keep time format as is, no site time. Format "MM/DD/YY"

ivalue=0

and trends to record when an entry was made. You can select whether

1

Show site time; keep timestamp format as is. Format "MM/DD/YY"

whether both your local client and the customer's site time are included in the timestamp, or just your

2

Enter timestamp in new format; don't display site time. Format "DD-MMM-YYYY"

your local time.

3

Enter timestamp in new format and display site time. Format "DD-MMM-YYYY"

license expiration

Used to set the system-level license expiration time.

All

4.0

0

Any integer value

ivalue=60 (min.)

proxy_privilege

Used to set the Privilege Class and Windows for a Proxy user during the Switch User command.

4.0

0

1

Use the privilege class designated in the str_value field and windows of the proxy user performing the Switch User.

ivalue=2 strvalue=<privilege class>

2

Use the privilege class and windows of the proxy user performing the Switch User.

3

Use the privilege class and windows of the user to whom the proxy user is switching to.

4

Use the privilege class specified in the str_value field, but the windows of the user to whom the proxy user is switching to.

T & E Log Edit Status/T and E log Edit Status

Time (in seconds) that Time and Expense Logs can be edited after the case is closed.

4.0

0

Integer, string value

str_value = "all" or "supervisor" per web

ivalue=2880 (sec.) strvalue=<privilege class>

password specification

To set a minimum password length, change the value_type entry to the minimum number of characters that should make up the password.

4.0

0

Enable auto-login.

ivalue=<integer value> valuetype=<length>

that should make up the password. The i_value entry is a 0 or 1 used to specify the login condition.

0

1

Disable auto-login.

case reopen period

Specifying the Time Frame (in seconds) for reopening a task.

4.0

0

Any integer value

ivalue=86400 (sec.)

Parts Used Edit Status

The i_value determines Time (in seconds) that Part Used Logs can

4.0

512

0

"All"

Everyone can edit.

ivalue=2880 (sec.) strvalue=Supervisor

be edited after the case is closed. The str_value determines who can edit them.

"Supervisor"

Only supervisors can edit.

commit warning

Use to schedule the Default Warning Message time (in minutes) for Commitment and Subcase Expirations.

4.0

0

Any integer value

ivalue=1440 (min.)

contract selection

Determines which Contracts are to be displayed during case creation.

4.0

512

0

"Site"

For viewing all contracts for that site.

ivalue=0 strvalue=Site

"Contact"

For viewing only contracts associated with the contact on the case.

SCHEDULE_TIMEFRAME

Determines default schedule timeframe (in days) to be displayed from the current date when viewing a person's appointment schedule.

4.0

0

Any integer value

ivalue=15 (days)

Schedule Tracker Defaults

The i_value deterines the number of appointment days displayed. The f_value determines the starting date to be used.

4.0

0

Integer, float values

ivalue=7 (days) fvalue=<current date>

Cancel Query Delay Time

Sets time (in seconds) defore the Cancel Query dialog is posted.

All but Oracle.

4.0

0

Any integer value

ivalue=5 (sec.)

email_out

Configures the Log Email window.

4.0

0

FORCE_MAPI

Used to always post the Log Email window with the Address and Attachment buttons on client. Assumes MAPI-compliant mail product is always available on client.

MAPI

Used to post the Log Email window with the Address and Attachment buttons on client if MAPI-compliant mail product is being used, or the standard Log Email form if not.

DEFAULT

Used to post the Log Email window without the Address and Attachment buttons on client when MAPI-compliant mail product is not being used.

Win Help Setup

Specifies whether or not WinHelp-based help has been setup for use with your Clarify database.

4.0

0

ivalue=1 (Enabled)

Win Help Global

Specifies the name of the global WinHelp file used as the starting point (e.g. "clarify.hlp")

4.0

0

Any string value

strvalue=""

Win Help CS

Specifies the name of the file used as the help file for the ClearSupport application.

4.0

0

Any string value

strvalue=""

Win Help CL

Specifies the name of the file used as the help file for the ClearLogistics application.

4.0

0

Any string value

strvalue=""

Win Help CQ

Specifies the name of the file used as the help file for the ClearQuality application.

4.0

0

Any string value

strvalue=""

Win Help PC

Specifies the name of the file used as the help file for the Policies & Customers application.

4.0

0

Any string value

strvalue=""

Win Help PM

Specifies the name of the file used as the help file for the Product Manager application.

4.0

0

Any string value

strvalue=""

Web Help Setup

Specifies that Web-based help has been set up for use with your Clarify database.

4.0

0

Any integer value

ivalue=1

Web Server Name

Specifies the Uniform Resource Locator (URL) to the location where the HTML pages used to define Web-based help for your Clarify application reside.

4.0

0

Any string value

strvalue=""

Web Help Global

Specifies the name of the global HTML-based help page used as the help page for one or more of the Clarify applications.

4.0

0

Any string value

strvalue=""

Web Help CS

Specifies the name of the HTML-based help page used as the help page for the ClearSupport application.

4.0

0

Any string value

strvalue=""

Web Help CL

Specifies the name of the HTML-based help page used as the help page for the ClearLogistics application.

4.0

0

Any string value

strvalue=""

Web Help CQ

Specifies the name of the HTML-based help page used as the help page for the ClearQuality application.

4.0

0

Any string value

strvalue=""

Web Help PC

Specifies the name of the HTML-based help page used as the help page for the Policies and Customers application.

4.0

0

Any string value

strvalue=""

Web Help PM

Specifies the name of the HTML-based help page used as the help page for the Product Manager application.

4.0

0

Any string value

strvalue=""

clear_print

Unknown

0

Unknown

fl_config

Unknown

0

Unknown

ivalue=0

cl_option1

Unknown

3

Unknown

ivalue=1

cl_option2

Unknown

3

Unknown

ivalue=0

cl_option3

Unknown

3

Unknown

ivalue=0

cl_option4

Unknown

3

Unknown

ivalue=1 strvalue="1"

cl_option4a

Unknown

3

Unknown

ivalue=1

cl_option4b

Unknown

3

Unknown

ivalue=1

cl_dflt_fulf

Set through UI Editor

4.0

3

Unknown

ivalue=0 strvalue="intransit"

cl_dflt_rec_gd

Set through UI Editor

4.0

3

Unknown

str_value="central stores"

cl_dflt_rec_bd

Set through UI Editor

4.5

3

Unknown

strvalue="MRB"

time stamp of popup list

To establish the timestamp event period for the Clarify database.

CL APP MODULE

This configuration item can be used to establish that this is a CLOO

4.6

0

Establishes a CLSM installation.

CLOO installation and code to the Log Parts Used window to check for that Config Item.

1

Establishes a CLOO installation.

cl_reqdetlin_limit

Defines the limit of part request detail lines created at one time.

4.0

0

Any integer value

ivalue=25

manually_optimize_view

To turn off the optimizer for queries run against views that exceed the seven-table join threshold.

All but Oracle.

4.6

512

0

Any integer value

ivalue=<view objid>

max_license_expiration

Defines the maximum license expiration value for the CHECK_IN_TIME clarify.env value and the license expiration config_itm

All

4.0

0

CCN_REPORT_PATH

enter the path relative to where the Actuate software is installed on your Actuate server, and terminate the entry with the name of the Quote report, without an extension.

5

Clear Contract

CCN_REPORT_NAME

enter the full path to the Quote report, and terminate the entry with the name of the Quote report, including its .rox (report executable) extension.

5

Clear Contract

ACTUATE_SERVER

server name

5

Clear Contract

ACTUATE_LOGIN

server login

5

Clear Contract

ACTUATE_PASSWORD

server password

5

Clear Contract

DEFAULT_TRANS_STATUS

i_value = 0

billing record transfer status of create

i_value = 1

billing record transfer status of accept

i_value = 2

billing record transer status of temporary hold

i_value = 3

billing record transer status of permanent hold

cl_dflt_inv_gl

3

str_value = "Inv Reconciliation"

cl_dflt_dr_gl

3

str_value = "Depot Repair"

cl_dflt_dr_loc

3

str_value = "Repair Stock"

cl_pr_ownership

all

6.0sr4

i_value = 1

require ownership to pick a part for a part request

i_value = 0, means ownership is not required

QUERY RESTRICTION

i_value=1

removes "contains" and "end with" operators from query windows

i_value=0, no query restrictions

ScheduleMaxLines

sets the maximum number of lines in a schedule

all

8 sr1.1

0

i_value=1000

i_value indicates maximum number of lines

default 1000

ContractMaxSchedules

sets the maximum number of schedules in a contract

all

8sr1.1

0

i_value=100

i_value indicates maximum number of schedules

default 100

ContractMaxLines

sets the maximum number of lines added to a schedule or contract

all

8sr1.1

0

i_value=1000

i_value indicates the maximum number of schedules

default 1000

Configuration Item	Description	DB	OS	First rel.	Value Type	Scope	Values	Description	Default
CLOCK_MODE	Sets the clock mode to be used.	All	All	4.0		0	SERVER_CLOCK	Uses the server time for database operations.	strvalue=LOCAL_CLOCK
							LOCAL_CLOCK	Uses offset from server time, based on client/server time difference.
							SYNCHRONIZED	Similar to LOCAL_CLOCK but sinchronizes more often.
CLOCK_UPDATE_FREQUENCY	Interval (in seconds) of updating the client/server difference.	All	All	4.0		0	Any integer value		ivalue=300 (sec.)
CLOCK_DRIFT_TOLERANCE	Amount of client/server time difference (in seconds) before the client is notified.	All	All	4.0		0	Any integer value		ivalue=300 (sec.)
SERVER_TIME_ZONE	Determines which time zone the Clarify server is located in.	All	All	4.0	1	0	Any string value		strvalue="PST"
MASTER_TIME_ZONE	Determines which time zone all timestamps are stored in.	All	All	4.0	1	0	Any string value		strvalue="GMT"
DISPLAY_MSTR_TIME_ZONE	Determines if all time zones will use the master time zone.	All	All	4.0		0	0	Local client time is displayed on clients.	ivalue=1
	use the master time zone.						1	Master Time Zone is displayed on clients.
date_time entry	Timestamps are date/time entries made in windows, logs, queries, and	All	All	4.0	512	0	0	Keep time format as is, no site time. Format "MM/DD/YY"	ivalue=0
	and trends to record when an entry was made. You can select whether						1	Show site time; keep timestamp format as is. Format "MM/DD/YY"
	whether both your local client and the customer's site time are included in the timestamp, or just your						2	Enter timestamp in new format; don't display site time. Format "DD-MMM-YYYY"
	your local time.						3	Enter timestamp in new format and display site time. Format "DD-MMM-YYYY"
license expiration	Used to set the system-level license expiration time.	All	All	4.0		0	Any integer value		ivalue=60 (min.)
proxy_privilege	Used to set the Privilege Class and Windows for a Proxy user during the Switch User command.			4.0		0	1	Use the privilege class designated in the str_value field and windows of the proxy user performing the Switch User.	ivalue=2 strvalue=<privilege class>
							2	Use the privilege class and windows of the proxy user performing the Switch User.
							3	Use the privilege class and windows of the user to whom the proxy user is switching to.
							4	Use the privilege class specified in the str_value field, but the windows of the user to whom the proxy user is switching to.
T & E Log Edit Status/T and E log Edit Status	Time (in seconds) that Time and Expense Logs can be edited after the case is closed.			4.0		0	Integer, string value	str_value = "all" or "supervisor" per web	ivalue=2880 (sec.) strvalue=<privilege class>
password specification	To set a minimum password length, change the value_type entry to the minimum number of characters that should make up the password.			4.0		0	0	Enable auto-login.	ivalue=<integer value> valuetype=<length>
	that should make up the password. The i_value entry is a 0 or 1 used to specify the login condition.					0	1	Disable auto-login.
case reopen period	Specifying the Time Frame (in seconds) for reopening a task.			4.0		0	Any integer value		ivalue=86400 (sec.)
Parts Used Edit Status	The i_value determines Time (in seconds) that Part Used Logs can			4.0	512	0	"All"	Everyone can edit.	ivalue=2880 (sec.) strvalue=Supervisor
	be edited after the case is closed. The str_value determines who can edit them.						"Supervisor"	Only supervisors can edit.
commit warning	Use to schedule the Default Warning Message time (in minutes) for Commitment and Subcase Expirations.			4.0		0	Any integer value		ivalue=1440 (min.)
contract selection	Determines which Contracts are to be displayed during case creation.			4.0	512	0	"Site"	For viewing all contracts for that site.	ivalue=0 strvalue=Site
							"Contact"	For viewing only contracts associated with the contact on the case.
SCHEDULE_TIMEFRAME	Determines default schedule timeframe (in days) to be displayed from the current date when viewing a person's appointment schedule.			4.0		0	Any integer value		ivalue=15 (days)
Schedule Tracker Defaults	The i_value deterines the number of appointment days displayed. The f_value determines the starting date to be used.			4.0		0	Integer, float values		ivalue=7 (days) fvalue=<current date>
Cancel Query Delay Time	Sets time (in seconds) defore the Cancel Query dialog is posted.	All but Oracle.		4.0		0	Any integer value		ivalue=5 (sec.)
email_out	Configures the Log Email window.			4.0		0	FORCE_MAPI	Used to always post the Log Email window with the Address and Attachment buttons on client. Assumes MAPI-compliant mail product is always available on client.
							MAPI	Used to post the Log Email window with the Address and Attachment buttons on client if MAPI-compliant mail product is being used, or the standard Log Email form if not.
							DEFAULT	Used to post the Log Email window without the Address and Attachment buttons on client when MAPI-compliant mail product is not being used.
Win Help Setup	Specifies whether or not WinHelp-based help has been setup for use with your Clarify database.			4.0		0			ivalue=1 (Enabled)
Win Help Global	Specifies the name of the global WinHelp file used as the starting point (e.g. "clarify.hlp")			4.0		0	Any string value		strvalue=""
Win Help CS	Specifies the name of the file used as the help file for the ClearSupport application.			4.0		0	Any string value		strvalue=""
Win Help CL	Specifies the name of the file used as the help file for the ClearLogistics application.			4.0		0	Any string value		strvalue=""
Win Help CQ	Specifies the name of the file used as the help file for the ClearQuality application.			4.0		0	Any string value		strvalue=""
Win Help PC	Specifies the name of the file used as the help file for the Policies & Customers application.			4.0		0	Any string value		strvalue=""
Win Help PM	Specifies the name of the file used as the help file for the Product Manager application.			4.0		0	Any string value		strvalue=""
Web Help Setup	Specifies that Web-based help has been set up for use with your Clarify database.			4.0		0	Any integer value		ivalue=1
Web Server Name	Specifies the Uniform Resource Locator (URL) to the location where the HTML pages used to define Web-based help for your Clarify application reside.			4.0		0	Any string value		strvalue=""
Web Help Global	Specifies the name of the global HTML-based help page used as the help page for one or more of the Clarify applications.			4.0		0	Any string value		strvalue=""
Web Help CS	Specifies the name of the HTML-based help page used as the help page for the ClearSupport application.			4.0		0	Any string value		strvalue=""
Web Help CL	Specifies the name of the HTML-based help page used as the help page for the ClearLogistics application.			4.0		0	Any string value		strvalue=""
Web Help CQ	Specifies the name of the HTML-based help page used as the help page for the ClearQuality application.			4.0		0	Any string value		strvalue=""
Web Help PC	Specifies the name of the HTML-based help page used as the help page for the Policies and Customers application.			4.0		0	Any string value		strvalue=""
Web Help PM	Specifies the name of the HTML-based help page used as the help page for the Product Manager application.			4.0		0	Any string value		strvalue=""
clear_print	Unknown			Unknown		0	Unknown	Unknown
fl_config	Unknown			Unknown		0	Unknown	Unknown	ivalue=0
cl_option1	Unknown			Unknown		3	Unknown	Unknown	ivalue=1
cl_option2	Unknown			Unknown		3	Unknown	Unknown	ivalue=0
cl_option3	Unknown			Unknown		3	Unknown	Unknown	ivalue=0
cl_option4	Unknown			Unknown		3	Unknown	Unknown	ivalue=1 strvalue="1"
cl_option4a	Unknown			Unknown		3	Unknown	Unknown	ivalue=1
cl_option4b	Unknown			Unknown		3	Unknown	Unknown	ivalue=1
cl_dflt_fulf	Set through UI Editor			4.0		3	Unknown	Unknown	ivalue=0 strvalue="intransit"
cl_dflt_rec_gd	Set through UI Editor			4.0		3	Unknown	Unknown	str_value="central stores"
cl_dflt_rec_bd	Set through UI Editor			4.5		3	Unknown	Unknown	strvalue="MRB"
time stamp of popup list	To establish the timestamp event period for the Clarify database.
CL APP MODULE	This configuration item can be used to establish that this is a CLOO			4.6		0	0	Establishes a CLSM installation.
	CLOO installation and code to the Log Parts Used window to check for that Config Item.						1	Establishes a CLOO installation.
cl_reqdetlin_limit	Defines the limit of part request detail lines created at one time.			4.0		0	Any integer value		ivalue=25
manually_optimize_view	To turn off the optimizer for queries run against views that exceed the seven-table join threshold.	All but Oracle.		4.6	512	0	Any integer value		ivalue=<view objid>
max_license_expiration	Defines the maximum license expiration value for the CHECK_IN_TIME clarify.env value and the license expiration config_itm	All		4.0		0
CCN_REPORT_PATH	enter the path relative to where the Actuate software is installed on your Actuate server, and terminate the entry with the name of the Quote report, without an extension.			5				Clear Contract
CCN_REPORT_NAME	enter the full path to the Quote report, and terminate the entry with the name of the Quote report, including its .rox (report executable) extension.			5				Clear Contract
ACTUATE_SERVER	server name			5				Clear Contract
ACTUATE_LOGIN	server login			5				Clear Contract
ACTUATE_PASSWORD	server password			5				Clear Contract
DEFAULT_TRANS_STATUS							i_value = 0	billing record transfer status of create
							i_value = 1	billing record transfer status of accept
							i_value = 2	billing record transer status of temporary hold
							i_value = 3	billing record transer status of permanent hold
cl_dflt_inv_gl						3		str_value = "Inv Reconciliation"
cl_dflt_dr_gl						3		str_value = "Depot Repair"
cl_dflt_dr_loc						3		str_value = "Repair Stock"
cl_pr_ownership		all	all	6.0sr4			i_value = 1	require ownership to pick a part for a part request	i_value = 0, means ownership is not required
QUERY RESTRICTION							i_value=1	removes "contains" and "end with" operators from query windows	i_value=0, no query restrictions
ScheduleMaxLines	sets the maximum number of lines in a schedule	all	all	8 sr1.1		0	i_value=1000	i_value indicates maximum number of lines	default 1000
ContractMaxSchedules	sets the maximum number of schedules in a contract	all	all	8sr1.1		0	i_value=100	i_value indicates maximum number of schedules	default 100
ContractMaxLines	sets the maximum number of lines added to a schedule or contract	all	all	8sr1.1		0	i_value=1000	i_value indicates the maximum number of schedules	default 1000